Shipping
Packing & Shipping:
We recommend that you ship your clock, double boxed with shipping peanuts, to make sure the clock can not shift around in the box while in transit. You can ship, USPS, UPS or FedEx and make sure you insure it. Please remember if your clock is not packed correctly and it is damaged the shipper may not pay the claim. If you have an Office Depot near you they are a UPS shipping location and they do not charge any more to ship your items than if you went to the UPS terminal.
One question that has been frequently asked."How do I pack my clock for shipment?"
If the clock is being shipped, case and all, my suggestions are to protect the dial glass as best you can by placing the small 3/8 bubble wrap or something of equal cushioning between the dial glass and the dial. This helps protect the clock hands from bending and helps fill the void between the glass and dial. Fill the clock case interior void with the same small bubble wrap, using caution as to not bind the movement or it's moving parts. Place enough layers of bubble wrap between the dial/hands and the glass so that when the door is closed, the bubble wrap is VERY LIGHTLY compressed. This helps cushion vibration and prevents the glass from breaking. Close and lock the door/glass.
Some clocks like antique kitchen clocks, you can remove the glass door by unscrewing the hinges and then just ship the clock without the glass door: Wrap the case securely with bubble wrap, myself, I use the 3/8 bubble as the first layer then to wrap the clock again with the 1 inch (large) bubble. The box or container should have ample room on all sides to accommodate the clock, fill the container with packing peanuts, air pillows or something adequate to cushion the clock during it's journey here.
Very Important: Always remove the pendulum bob prior to packing. A free swinging pendulum bob act's like a small wrecking ball, if left attached during transit. Don't allow anything to slid around inside your clock case.
Make sure you have no less than ( 4 ) inches of bubble wrap around all of your clock, before placing it in the first box.
After packing your clock in the first box you must double box it. Fill your second box with packing peanuts or plenty of bubble wrap, or you can take the boxed item to a shipping store, such as a UPS store, and have them box it again, with Styrofoam peanut fill between the two boxes, like about 1 or 2 inches all the way around. Inspect it to make sure it is securely taped shut, and that you can tell nothing is shifting around inside the boxes.
Ship your clock by ground. It is only 3-4 days transit to most parts of the US with most services. USPS offers Priority service for a very reasonable rate (on smaller items) which gets items there in about 3 days or so. We routinely ship movements this way, and also when shipping your clock back to you, we will make sure it is insured.
For large expensive clocks: Consider shipping companies, that give you tracking service such as UPS, and FedEx. We like this because if something goes wrong, you’ll know how to track and locate your clock.
Make sure you have shipping Insurance on you shipment, for your own peace of mind: Keep in mind you can't blame the shipping company if you didn’t pack your clock properly.
Insuring an item is "Not" a substitute for thorough packing.
If sending just the movement: Make sure the hands, pendulum, weights and or keys are packaged separate and not left on the movement during the wrapping process. Place the additional hardware in a small plastic bag or separate to their own protective container, place the hardware in the same container as the movement.
We recommend that you ship your clock, double boxed with shipping peanuts, to make sure the clock can not shift around in the box while in transit. You can ship, USPS, UPS or FedEx and make sure you insure it. Please remember if your clock is not packed correctly and it is damaged the shipper may not pay the claim. If you have an Office Depot near you they are a UPS shipping location and they do not charge any more to ship your items than if you went to the UPS terminal.
One question that has been frequently asked."How do I pack my clock for shipment?"
If the clock is being shipped, case and all, my suggestions are to protect the dial glass as best you can by placing the small 3/8 bubble wrap or something of equal cushioning between the dial glass and the dial. This helps protect the clock hands from bending and helps fill the void between the glass and dial. Fill the clock case interior void with the same small bubble wrap, using caution as to not bind the movement or it's moving parts. Place enough layers of bubble wrap between the dial/hands and the glass so that when the door is closed, the bubble wrap is VERY LIGHTLY compressed. This helps cushion vibration and prevents the glass from breaking. Close and lock the door/glass.
Some clocks like antique kitchen clocks, you can remove the glass door by unscrewing the hinges and then just ship the clock without the glass door: Wrap the case securely with bubble wrap, myself, I use the 3/8 bubble as the first layer then to wrap the clock again with the 1 inch (large) bubble. The box or container should have ample room on all sides to accommodate the clock, fill the container with packing peanuts, air pillows or something adequate to cushion the clock during it's journey here.
Very Important: Always remove the pendulum bob prior to packing. A free swinging pendulum bob act's like a small wrecking ball, if left attached during transit. Don't allow anything to slid around inside your clock case.
Make sure you have no less than ( 4 ) inches of bubble wrap around all of your clock, before placing it in the first box.
After packing your clock in the first box you must double box it. Fill your second box with packing peanuts or plenty of bubble wrap, or you can take the boxed item to a shipping store, such as a UPS store, and have them box it again, with Styrofoam peanut fill between the two boxes, like about 1 or 2 inches all the way around. Inspect it to make sure it is securely taped shut, and that you can tell nothing is shifting around inside the boxes.
Ship your clock by ground. It is only 3-4 days transit to most parts of the US with most services. USPS offers Priority service for a very reasonable rate (on smaller items) which gets items there in about 3 days or so. We routinely ship movements this way, and also when shipping your clock back to you, we will make sure it is insured.
For large expensive clocks: Consider shipping companies, that give you tracking service such as UPS, and FedEx. We like this because if something goes wrong, you’ll know how to track and locate your clock.
Make sure you have shipping Insurance on you shipment, for your own peace of mind: Keep in mind you can't blame the shipping company if you didn’t pack your clock properly.
Insuring an item is "Not" a substitute for thorough packing.
If sending just the movement: Make sure the hands, pendulum, weights and or keys are packaged separate and not left on the movement during the wrapping process. Place the additional hardware in a small plastic bag or separate to their own protective container, place the hardware in the same container as the movement.